# Level 2 Electrical Services — Gladesville, NSW 2111
Canonical URL: https://empireelectricalcontractors.com.au/services/level-2-electrical/gladesville
Empire Electrical Contractors · Phone +61468404608 (24/7)

Accredited Level 2 ASP — service lines, meter work and mains upgrades

New service connection, meter upgrade or mains repair? Level 2 work must be done by an ASP-accredited electrician — that's us. We handle Ausgrid liaison, service lines and metering end to end.

## Local context
Gladesville sits in Ryde/Hills, Sydney. Postcode 2111, coordinates -33.8347, 151.1274.
Nearby landmarks: Gladesville Bridge, Tarban Creek Reserve.
Common property types: Federation homes, apartments.
a mix of older character homes and unit blocks, where common jobs are switchboard upgrades and strata compliance work
We also service: Ryde, Putney, Meadowbank, West Ryde, North Ryde, Macquarie Park.

## What's included
- Overhead and underground service connections
- Point of Attachment (POA) repairs and replacements
- Consumer mains upgrades (single and three-phase)
- Meter installation, relocation and NMI additions
- Private power pole install and replacement
- Ausgrid disconnection and reconnection

## Overview
Level 2 electrical work is anything that connects to, or affects, the network side of your meter — service lines from the pole or pit, the point of attachment on the house, the consumer mains between meter and switchboard, and the metering itself. It legally must be performed by an Accredited Service Provider (Level 2 ASP) authorised by Ausgrid. Empire Electrical Contractors is an ASP-accredited business, so we can quote, disconnect, work live where required, install new metering and reconnect — all without waiting on a separate contractor.
The most common Sydney Level 2 jobs are a mains upgrade (typically from 63A to 100A to support ducted air-con, EV charging or a granny flat), a service line replacement after a storm rip-off, a meter box relocation for a renovation or driveway change, and a new service connection for a knock-down-rebuild or secondary dwelling. Every job includes the Ausgrid notification, the Contestable/Non-Contestable paperwork, and coordination of any street pit or pole access needed.
Because Level 2 works usually involve a planned outage, we book the outage window to suit you (early morning is standard), attend as an entire crew, and complete disconnection, replacement and reconnection in one visit wherever the scope allows.

## Fixed pricing
$850–$4,500 AUD per job. Workmanship warranty 60 months. Typical on-site duration ~4 hours.

## Symptoms we hear about
- Service line down or damaged
- Point of attachment pulled off the fascia
- Overhead-to-underground conversion required
- Private pole needing replacement

## Common causes
- Storm damage
- Renovation extending the eaves
- Corroded service fuse
- Old bare-wire consumer mains

## How we handle it
1. **Scope with Ausgrid** — We lodge the Service Order and confirm the work category with the network operator.
2. **Isolate at the pole** — Our ASP disconnects the service safely and installs temporary make-safe if required.
3. **Install and test** — New consumer mains, point of attachment or metering equipment installed to network standards.
4. **Notify and re-energise** — Paperwork lodged, network reconnects and we hand over the CCEW.

## Applicable standards
- NSW Service and Installation Rules 2019
- AS/NZS 3000:2018 — Wiring rules

## Recent anonymised jobs
### Overhead service line replacement
A storm-damaged overhead line in Gladesville needed an ASP-licensed replacement back to the pole. We coordinated the outage with the network operator, replaced the service line and restored supply the same day. Jobs like this between Gladesville Bridge and Tarban Creek Reserve are part of our regular Gladesville run, so callouts here rarely wait long. It's a pattern we see across Gladesville: a mix of older character homes and unit blocks, where common jobs are switchboard upgrades and strata compliance work
Outcome: Service line replaced, supply restored, network compliance signed off.. Approx. 240 minutes on site.

### Underground consumer mains upgrade
A Gladesville home undergoing a renovation needed heavier underground mains to support the new load. We trenched in upgraded cabling from the pit to the meter box and coordinated final connection with Ausgrid. Jobs like this between Gladesville Bridge and Tarban Creek Reserve are part of our regular Gladesville run, so callouts here rarely wait long. It's a pattern we see across Gladesville: a mix of older character homes and unit blocks, where common jobs are switchboard upgrades and strata compliance work
Outcome: Upgraded mains capacity, network connection approved.. Approx. 420 minutes on site.

## FAQs
**What is a Level 2 electrician?**
A Level 2 electrician (ASP — Accredited Service Provider) is authorised by the network operator (Ausgrid in most of Sydney) to work on the service line, point of attachment, consumer mains and metering. Regular electricians cannot legally do this work.

**Do you handle the Ausgrid paperwork?**
Yes — the Level 2 notification, contestable/non-contestable forms, metering coordinator submission and Notification of Service Works are all lodged by us. You don't deal with Ausgrid.

**How long is my power off for a mains upgrade?**
Typical single-phase mains upgrade is 4-6 hours of outage on the day. Three-phase upgrades or full meter relocations can be a full day. We book the outage window to suit you.

**How much does a mains upgrade cost?**
Most residential 63A→100A single-phase upgrades land between $2,800 and $5,500 depending on cable run, meter box condition and metering coordinator fees. Three-phase upgrades are quoted per site.

**Storm ripped the service line off my house — is that urgent?**
Yes. A live service line down or a damaged point of attachment is a make-safe emergency — call us 24/7. We isolate the network, secure the site, and quote the permanent Level 2 repair.

**Do I need to upgrade my mains for an EV charger?**
Sometimes. A single 7kW EV charger usually fits within existing 63A mains if the rest of the load isn't heavy. A 22kW three-phase charger, a second EV or a heat pump on top usually needs a mains upgrade. We assess as part of the EV charger quote.

**Can you install a new meter for a granny flat?**
Yes — additional NMI installation, separate metering for secondary dwellings and sub-metering setups are core Level 2 work.

## Reviews
Aggregate: 5/5 across 195 Google reviews.
- Shirish Shetty (5/5, 2026-06-01): Absolutely outstanding electrician and genuinely one of the best people to work with. He diagnosed and fixed the issue within a couple of hours. He was professional, efficient, and reliable.
- Jie Z (Jessica) (5/5, 2026-06-01): VERY HIGHLY recommend! We had an issue with power at home and needed someone urgently to restore the electricity service. They responded quickly, showed up on time, and got everything back up and running without any hassle.
- Vin J (5/5, 2026-03-01): I highly recommend Joe, he's very skilled, kind and does honest work. He did a massive last minute job for us, installing an entire 17.4kw ducted aircon system after our old unit broke.
- Jennifer Cornish (5/5, 2025-11-01): Exceptional Service - Highly Recommend! I contacted Joe from Empire Electrical to install new powerpoints and downlights. His professionalism, punctuality, and thoroughness stood out.
- Jasmin Cumming (5/5, 2025-07-01): I am so glad I called Empire Electrical. Joe is a very honest person which is hard to come by. He explained everything to me and charged me an incredibly fair price.